Best Test Case Management Software' title='Best Test Case Management Software' />Case management software. Review of CMS systems that perform reactive, investigation related functions. This is the first article in a two part series that provides an overview of case management software, which helps fraud examiners manage their workloads and digital information. The series includes basic information on 1. Part 1 introduces three members of the ACFE faculty, who offer strategic and tactical tips on selecting and using a CMS. Separately, the first article presents brief descriptions of products that seven software vendors offer. Part 2 will include further commentary from these CFEs and separate descriptions of CMSs that eight additional vendors produce. In the fraud examination profession, case management consists of two complementary but different types of activity  Reactive tasks pertain to the investigation of alleged or confirmed fraud. Proactive activities relate to the identification of trends in fraud, its perpetrators and victims. Numerous case management systems are available to help fraud examiners perform these functions better and more easily. Some specialize in reactive functions, while others focus on proactive tasks several do both. TestRail is our comprehensive webbased test case management software that can be integrated with JIRA. TestRail works well with selfhosted JIRA installations, JIRA. QMetry test management for JIRA is the agile testing tool for QA teams that strengthens your test strategy through powerful quality metrics. Try for free While inventory management sounds like its a simple spreadsheet of what youve got in the warehouse, inventory management software actually goes several levels deep. QMetry Test management software quality tools offer agile testing solutions for QA teams to automate testing. Use QMetry to shorten software testing cycles. However, because of space limitations, this series will discuss only case management systems that perform reactive, investigation related functions. For the same reason, the series wont provide pricing information for any of the systems it covers. Disclaimer This two part series is a product of the authors good faith efforts to provide an unbiased overview of case management systems for fraud examiners. Neither the coverage nor any gaps in its scope and depth necessarily reflect the authors views or those of the Association of Certified Fraud Examiners. And the ACFE, its executives, Board of Regents and employees dont necessarily endorse these products. The software program descriptions in this series are based on material the vendors provided. Because neither the author nor the ACFE tested these products, neither he nor it provides any explicit or implied warranty of the accuracy and completeness of the product descriptions in either article in this series. Think back over your career. You might have had the good fortune to serve on an exceptional investigative team during your fraud examinations. You and your colleagues skills and dedication surely were major factors in its successes. But management and collaboration likely were just as important. The best teams excel at deploying and coordinating their often scarce human and technological resources. Thats why case management software CMS can be the key to a teams effectiveness. Given the critical role of CMS, its wise to be on the lookout for ways to improve it whether your present software is digital, paper driven or most likely a hybrid. Heres an overview of what many CMS developers offer to help you and your team produce optimal investigative results. But first, three members of the ACFE faculty with extensive experience in this area offer their insights on the most important factors to consider when evaluating a CMS. QU PASA    Jim Butterworth, CFE, Chief Security Officer, HBGary Inc. Leah Lane, CFE, Global Investigations Manager, Texas Instruments   Ryan Hubbs, CFE, CCSA, CIA, Forensic Audit Manager, Halliburton In todays digitized global business environment, fraud examinations routinely span several countries and involve many fraud examiners and multiple languages, says Jim Butterworth, CFE, chief security officer at HBGary Inc., a cyber security consultancy in Sacramento, Calif., and a member of the ACFE faculty. Whats the case mix Take your pick, says Leah Lane, CFE, global investigations manager at Texas Instruments in Dallas. Were ready to investigate intellectual property theft, accounting irregularities, embezzlements, kickbacks, Foreign Corrupt Practices Act bribery violations, insider trading, counterfeiting and countless other types of fraud. And we can do it in more dialects than ever before. Do you need a special tool to manage a complex, international fraud investigationYou need something with the power and connectivity to do globally the same things you can do in local investigations, says Ryan Hubbs, CFE, CCSA, CIA, forensic audit manager at Halliburton in Houston, Texas, and a member of the ACFE faculty. That is, track your case from the initial allegation properly assign and manage case officers, sub officers and supervisors document interviews and research gather evidence, perform analysis and upload it to the CMS and summarize it all to help generate and document the final report. Investigating internationally presents a lot more hurdles make sure your CMS can overcome them. Over the last few years, CMSs for fraud examiners have matured, building in necessary communication and analysis capabilities to collaborate quickly and effectively with colleagues across the office, the country or the world. Given all the power under the hoods of these systems, its easy to lose sight of their fundamental purposes and strengths. UNIFIED VISION A CMS is a repository that brings together and organizes dissimilar information, says Butterworth. Examples include written reports from security guards, camera footage, recorded witness statements any information that normally is in, or can be converted to, digital format. Fraud examiners can enter such disparate pieces of electronic data into a CMS, which then will arrange and present them in a way that facilitates an investigation. CMSs come in two flavors those that perform several different functions and those that specialize in just one, such as visualizing. One form of visualization includes dynamic diagrams of relationships among persons of interest or of their actions and movements during a certain time period. Practically all the CMSs this series examines are multifunctional and can support most of the activities in complex processes. Perhaps, for example, upon completion of an investigation, a supervisor determines its appropriate to refer the case to law enforcement. A good CMS that has been properly supplied with relevant data should be able to help create the physical binder of information you typically present when referring a case for prosecution, Lane says. The binder should contain all the evidence you need to meet with detectives and file a complaint. If you havent finished an investigation or plan to keep it in house, the CMS is still your best tool for sharing information with colleagues and planning the right approach to a case. Query the CMS when you begin an investigation, Lane says. It might contain history that sheds light on some aspect of your current case. The CMS also is invaluable to managers for coordinating a fraud examination teams activities and workload and for keeping senior executives apprised of what they need to know. Of course, varied audiences have varied information needs, so reporting flexibility is a must have. Canned reports might not cut it when the board of directors or the audit committee wants the latest word on a high profile case, Hubbs says. So the CMS should make it easy to create reports for special circumstances and audiences. Alberta License Plate Font. The worst thing is to have plenty of good data that you cant get out of a rigid CMS in the format you need for a special audience or situation. CONSULT YOUR IN HOUSE PARTNER Say your fraud examination team is considering buying its first CMS or replacing an outmoded one. Once you and your colleagues have completed a needs assessment and developed clear, reasonable expectations of how the CMS can improve performance and results, stop Your next conversation should be with your organizations IT staff, not with a vendor. Share your needs and goals with IT, and give them a chance to ask questions both you and they need answered, says Hubbs. While having a CMS on your companys network could help your unit, it also might interfere with other systems. Best Test Management tool inside JIRA for agile testingQmetry. QMetry Test Management for JIRA is designed as an add on for the Atlassian. QMetry helps to make test management a simple and easy process for QA teams operating within the JIRA environment. With this test management tool, you can easily organize, and reuse complex test cases for any use case, ensure.